Karen was so patient, knowledgable and fun! She gives you a ton of information and excerscies to get you where you want to be. Everytime I had a question she would give me as much explation as possible so I felt confident that I understood the task. She never minded repeating herself. She followed up every week to see how I was doing with my excersises. She offers in person and virtual appointments. She was friendly every single time we met for months. I used to be scared to use my voice because it would hurt but im finally able to hold conversations again and feel included in group discussions. Karen has a great energy and my voice wouldn’t be where it is now without all of her help. Thank you Karen!!!!