Karen Sussman is amazing. She knows all the tricks of the trade. Just do what she says, and like magic, the voice is there. It is a miracle. I could not be happier. I thought I would be “croaking” the rest of my life. Not only does she know her craft, but she is kind, understanding, professional and a real person who LISTENS to you. Her office staff is also friendly and professional and I am always seen promptly. I have already passed her contact information on to others.