I was referred to Karen Sussman by my otolaryngologist due to vocal cord paralysis. Due to COVID our visits were virtual. They were just as good as being person to person in an office setting. Karen evaluated my voice and had a program of recovery designed just for me. I found her to be very responsive to my questions, which she answered thoroughly . I could sense a genuine concern. She gave me tips which would give my voice volume and clarity; as well as daily exercises . PLUS.. Karen’s bubbly personality doesn’t make the lesson a weekly chore. I highly recommend Karen Sussman.